Shipping Policy
Processing Your Unique Order
At Alumdawn, we take pride in our commitment to quality and craftsmanship. Each order is custom prepared with meticulous attention to detail. We allocate 3-5 business days solely for the quality control (QC) of each dress. This period is crucial to ensure that every garment is shipped out with the highest quality.
Delivery Local and Worldwide
Our commitment to bringing you an exceptional collecting experience extends across the globe. We take pride in offering fast and dependable shipping services, complete with tracking numbers for full transparency.
International Delivery
We provide delivery across different continents and countries, with estimated shipping times as follows:
Continent | Estimated Time (Business Days) |
---|---|
Asia | 5-7 Business Days |
North America | 5-8 Business Days |
Europe | 5-11 Business Days |
South America | 4-7 Business Days |
Africa | 4-8 Business Days |
Oceania | 4-7 Business Days |
Tracking
We ensure that you can follow your order every step of the way. Once dispatched, we will inform you via email with all the tracking details. Occasionally, tracking updates may take up to 3 business days to show the latest status but rest assured, your package is on its way.
Multiple Shipments
To optimize delivery, your order might arrive in separate parcels. Courier preferences determine whether items are sent together or individually, and this is beyond our control. We appreciate your understanding and patience should your delivery be divided into more than one shipment.
Reach Out
Your satisfaction is paramount. For additional information, concerns, or enquiries, please feel free to get in touch with our dedicated support team at the contact us page and we promise a prompt and helpful response.
Contact: info@alumdawn.com